Warranty

Please submit your warranty claim here.

When you purchase a Venture Heat heated garment from an authorized Venture Heat retailer within the United States or Canada, the electrical components of the garments are warrantied from factory defects in materials and workmanship for a period of 1-year.

All non-electrical components of the garment are warranted from factory defects in materials and workmanship for a period of 1-year from the date of the initial purchase. If there is anything wrong with the sewing or materials of a Venture Heat product that was caused by a manufacturer’s defect, the product will be repaired or replaced at the discretion of Venture Heat at no charge. *Shipping and handling fees are the responsibility of the purchaser.

Venture Heat power packs are under warranty from factory defects for (90) ninety days from the initial purchase. Venture Heat will repair or replace any power packs found to be defective under normal use within the (90) ninety-day warranty period.

The product itself has been tested and deemed fully functional.

"Open-Box" may mean one of the below:

• Damaged Packaging
• Discontinued Version
• Unused Returned Item

If item is found defective within 15-days of purchase, Venture Heat will repair or replace with another open-box item.

Any damage caused to any Venture Heat item by misuse, abuse, improper care, accident, normal wear and tear, or the natural breakdown of materials over an extended period of time and use are not covered by this warranty.

Any alterations or repairs (attempted or otherwise) performed on any Venture heat item voids any and all warranties offered by Venture Heat for that particular item. *Warranty applies only to the original purchaser and only for the products purchased directly from a Venture Heat Dealer.

This warranty does not cover commercial use.