Returns & Exchanges Policy

HOLIDAY EXTENDED RETURNS:

All orders placed between November 1, 2023 and December 15, 2023 qualify for extended returns and exchanges until January 15, 2024.

USA RETURNS & EXCHANGES

We accept returns and exchanges within 30 days of the purchase date for items in new condition. This means the item should be unworn (aside from trying it on), unwashed, devoid of any stains, scuffs, tears, or mysterious smells, and needs to be in its original packaging with the manufacturer tags. We will not accept any returns postmarked after 30 days of purchase date. Initial shipping fees will not be refunded.

Items marked "FINAL SALE" are not eligible for return, refund, or exchange.

To begin the return process, visit our Returns & Exchange Center. You will need your order number to begin this process. Once your return is approved, you will receive a pre-paid mailing label with step-by-step instructions on how to return your items. A discounted return label cost of $10.00 will be automatically deducted from your refund. Exchanges are free.

All eligible returns/exchanges must:
1. Be in a clean, unworn condition, and free of pet hair, cigarette smoke, or debris
2. Include Original Manufacturer Tag(s)
3. Include all original parts and accessories, such as batteries and cables
4. Must be returned within 30 days.

CANADA RETURNS

We accept returns within 30 days of the delivery date for items in new with original tags condition. Canadian customers are responsible for shipping, brokerage/customs charges, and returns. We do not offer exchanges on orders outside the USA.

OTHER RETAILER RETURNS

If you purchased your product from a third-party dealer, retailer, website, or distributor, please contact them directly for assistance. We are unable to issue refunds or exchanges for products purchased outside of our website.