Privacy Policy Statement
VentureHeat is dedicated to protecting your privacy. Information that is collected is used to improve the web content, investigate possible problems, and to help VentureHeat in general understand how you are interacting with this website and to present you with relevant products. The following explains the information gathering and dissemination practices of VentureHeat.
Information Collected
VentureHeat may collect email, address, demographic, and credit card information when users perform the following actions on this website:
- Place an order
- Request a information or mailings
- Request feedback or support
How Collected Information Is Used
The Information collected from users allows VentureHeat to:
- Send orders and information
- Receive payment for products and services
- Contact users regarding orders
- Send Catalogs, mailers, newsletters, or other promotional offers
- Email order information, newsletters, or other promotional offers
- Assist users or provide feedback for products and services
- Improve products and services
- Enhance and personalize your shopping experience
VentureHeat may contract with other companies to provide certain services, including credit card processing, shipping, e-mail distribution, market research, and promotion management. VentureHeat will provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone else.
VentureHeat may make a mailing list using names, addresses, and information concerning general shopping activity. This information may be made available to carefully screened retailers whose products VentureHeat believes will be of interest to you. If you prefer that we do not share any information with these companies, please contact VentureHeat as listed below
On rare occasions, VentureHeat may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. VentureHeat may also share information with companies assisting in fraud protection or investigation. VentureHeat does not provide information to these agencies or companies for marketing or commercial purposes.
Outside Links
This site may contain outside links causing users to navigate away from the site. VentureHeat is not responsible for the privacy practices or the content of such websites.
Cookies and IP Addresses
Cookies are used to enhance and personalize your online shopping experience, so that information you receive is more relevant. Cookies are used for items such as, keeping track of products in your shopping cart and monitoring how users navigate through the site. This website logs IP addresses for system administration purposes. IP addresses are used to help diagnose problems with VentureHeat's server, and to administer this website. IP addresses are logged to track a user's session. This gives VentureHeat an idea of which parts of the site users are visiting. VentureHeat does not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous unless you are logged in or have supplied VentureHeat with your personal information.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under VentureHeat’s control. When you make a purchase, request information, or otherwise disclose information on this website, your transactional information is safely transmitted in an encrypted format.
Opt-Out
Users may opt-out of receiving future electronic or postal mailings by emailing us at service@ventureheat.com or calling (310) 412-1070. Please note that VentureHeat may still need to have your email address to contact you regarding an order or service requested.
