With the recent roll out of our brand new website, www.ventureheat.com, it has given us great power and as the saying goes, comes great responsibility. And we are prepared for the challenge.
The project itself took about 7 months from designing/layout to going live, and we couldn’t be happier to share the success with you! Our goal was simple – to create a dynamic and secure website that is very easy to to navigate, educate consumers about our products, and most of all, improve customer experience.
Our new website has been live for under a month and is already showing immense promise, thanks to you! We are now able to easily process and ship orders within the same business day, our customer service has shortened its response time to the same day and we have streamlined the overall shopping process to make it easier for you by categorizing products in a simple and relative way.
But like any other new product or service, we still have some tweaks and improvements to be made. So please bear with us as we continue to improve our website. We are in the process of adding a dealer locator, new contact forms to speed up the customer service process even more, along with other improvements. Don’t hesitate to contact us if you have any questions, suggestions or concerns.
We would like to recognize and thank NewQuest for making our vision and goals into a reality.
To learn more about the process of creating our new website, check this out.